Your privacy is our priority

Privacy Policy

Effective Date: 1 June 2025

This Privacy Policy outlines how True Dev, a business unit operating under True Group Holdings Co., Ltd., a company incorporated in Thailand (“we”, “us”, or “our”), collects, uses, stores, and protects personal information in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) of Thailand.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Information We Collect

We do not collect any personal information unless you voluntarily submit it to us through our contact forms, email communications, or direct engagement for services. This information may include:

  • Full name
  • Email address
  • Company name
  • Project details or inquiries
  • Any additional information you choose to provide

We do not collect or store any sensitive personal data unless explicitly required for legal or contractual purposes and only with your informed consent.

2. Use of Information

Any personal data you submit is used strictly for the purpose of:

  • Responding to your inquiries or requests
  • Delivering our services to you
  • Complying with legal obligations
  • Internal administrative and operational needs

We do not sell, lease, rent, or otherwise disclose your personal information to any third party, unless required by law or with your express consent.

3. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or to comply with applicable legal, regulatory, or contractual obligations.

4. Data Security

We take appropriate technical and organizational measures to safeguard the confidentiality, integrity, and availability of your personal data. Access to your data is limited to authorized personnel who are subject to strict confidentiality obligations.

5. Cookies and Tracking Technologies

Our website uses minimal cookies. We do not employ any third-party marketing or profiling cookies. Any tracking is limited to standard web analytics (e.g., Google Analytics 4) for performance monitoring and aggregate usage statistics. These cookies do not collect personally identifiable information.

You may control or disable cookies through your browser settings. However, some basic functionality of our site may be affected.

6. Your Rights Under PDPA

As a data subject under the PDPA, you have the following rights:

  • Right to access your personal data
  • Right to request correction of inaccurate data
  • Right to deletion or anonymization of your data
  • Right to object to certain data processing activities
  • Right to withdraw consent at any time (where applicable)
  • Right to data portability (subject to technical feasibility)

To exercise any of these rights, please contact us using the contact information provided below.

7. International Transfers

We do not transfer your personal data outside of Thailand unless required for service delivery or legal compliance. In such cases, we ensure that appropriate safeguards are in place.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to read the privacy policies of any external sites they visit.

9. Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Updates will be published on this page with a revised “Effective Date.” We encourage you to review this Policy periodically.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

True Group Holdings Co., Ltd.
Trendy Office Building
10/139 (1402D)
Soi Sukhumvit 13, Khlongtoei Nuea
Watthana, Bangkok 10110, Thailand

Email: [email protected]

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