True Investigation
AI-Powered Investigation Management Ecosystem
A self-operating investigation ecosystem — 5 platforms, 95 database models, 8 languages, and an AI pipeline that handles everything from client intake to final reporting.
What We Built & Why
A complete platform rebuild — replacing phone calls, manual tracking, and hours of daily admin with five connected platforms and an AI backbone that never sleeps.
Complete investigation services platform covering the full investigation lifecycle. Super Admin manages customers, agents, orders/missions, services, content, and analytics. Clients use their portal to submit cases, upload documents, and track progress in real-time. Field agents access missions via a dedicated mobile app with GPS tracking and evidence capture. AI-powered reporting generates professional case summaries from raw investigation data.
Explore Every Layer
True Investigation is not just one system — it's multiple platforms working together. Explore each one below.
Public Website
Public FacingMulti-language client-facing website with AI-powered intake — clients describe their case in any of 8 languages and the AI handles the rest.
Super Admin App
Administration80+ component command center — cases, agents, clients, payments, analytics, AI training, CMS, and real-time supervisor oversight across all operations.
Client Admin App
Client AccessSecure client portal for real-time case tracking, AI-translated communication, report viewing, invoice management, and contract signing — without ever exposing agent identities.
Agent App
Mobile Application14-screen native app — biometric login, GPS tracking, burst camera with burned-in timestamps, SOS emergency button, offline mode, AI-assisted reporting, and check-in/check-out at assignment locations.
Client App
Mobile Application31-screen native app — track case progress in real time, communicate in your own language with automatic translation, view reports, pay invoices, sign contracts, and receive push notifications on every update.
“The best system is the one that runs itself — where technology handles the routine so people can focus on what actually matters.”
What's Included
46+ features across 6 categories — every detail designed to eliminate manual work.
AI & Intelligence
7 featuresHybrid Chat+Form where AI auto-fills case details in real time as the client types
Translator → Moderator → RAG Engine → Claude AI → Response Validator with fallback mock-mode
Automatic language detection and translation so clients and agents communicate in any language
AI has context from knowledge base, service catalog, conversation history, and previous orders
Thumbs up/down feeds training data that continuously improves future responses
AI creates case summaries and client-facing reports with zero manual effort
Intelligent assistant for scheduling, inquiries, and customer service
Mobile Apps
12 featuresSeparate Customer and Agent apps for iOS & Android from a single codebase
Face ID, Touch ID, and fingerprint authentication on every session
Monitor agent position, battery level, speed, and connectivity in real time
Triggers instant alarm with GPS position, audio recording, and photo to supervisors
Evidence photos and video with burned-in timestamps, GPS coordinates, and metadata watermarking
Verified arrival and departure at assignment locations with geofencing
Continue working without internet connection, auto-sync when reconnected
Configurable triggers with time-based delivery and bilingual content (EN/TH)
In-app AI chat that helps agents with reporting and clients with case inquiries
Secure communication between agent and client without exposing personal contact details
Real-time translation in chat so agents and clients communicate freely in their own language
Clients place new orders and track progress, agents view assignment details and report — all in one hub
Gamification & Training
4 featuresBronze → Silver → Gold → Platinum progression with performance ratings (1–5 stars)
Video courses, documents, and quizzes in two languages (EN/TH)
Mandatory courses with point-based completion tracking
Agent performance automatically unlocks higher tiers and visibility
Payments & Finance
7 featuresCard, Bank Transfer, PromptPay, and Crypto support in one system
3% WHT (Withholding Tax) calculated and deducted automatically
Multiple Stripe payment links with 30-day expiration and auto-reminders
Invoices, receipts, and contracts with company branding pulled from DB settings
Automatic overdue notifications via push and email
Balance tracking, withdrawal requests, and full payment history
Automated bookkeeping with complete revenue and expense tracking
Administration & CRM
9 features80+ components for complete business management in one interface
Draggable Kanban board with deal stages, history, and conversion tracking
Real-time monitoring of all active cases and agents simultaneously
Automatic PII filtering for phone numbers, emails, credit cards, and social links
Rule-based triggers with time-based delivery and channel selection (push/email/both)
Generated and sent automatically based on case type and client profile
Total statistics, KPIs, and performance metrics across all operations
Company details, logos, and tax settings propagate to site, emails, PDFs, and apps in real time
Manage pages, articles, and internal documentation with budget tracking
Security & Architecture
7 featuresEncrypted file storage, secure communication channels, and data isolation
Biometric verification for agents on sensitive or high-risk assignments
24-hour IP and email blocking after failed login attempts
Every admin action logged with old/new values for complete traceability
Admin, supervisor, investigator, client — no identity exposure between parties
System prompts per service category with activation/deactivation control
Location-based monitoring and boundary alerts for field operations
Built With
Want Something Like True Investigation?
We built this from scratch and we can build something like it for you — customized to your exact needs.