Website & App Maintenance in Thailand
Proactive monitoring, rapid response, and continuous improvement to keep your applications running smoothly.
Website & App Maintenance in Thailand
Website & App Maintenance Services in Thailand to Keep Your Software Fast, Secure, and Always Online
TrueDev is a Bangkok-based team providing professional website and app maintenance in Thailand, keeping your digital products fast, secure, and online for businesses across Bangkok and worldwide. We handle everything from security patching, uptime monitoring, and bug fixes to dependency upgrades, performance tuning, and small feature work β so your website or mobile app keeps earning its keep instead of quietly breaking.
Launching software is only the beginning. Frameworks change, browsers update, libraries develop vulnerabilities, and traffic patterns shift. Our proactive monitoring catches issues before your customers do, and our rapid response means a real engineer is already looking when something goes wrong. We have been building software since 1997, and we apply that same engineering discipline to ongoing care, not just new builds.
Whether you need a maintenance retainer for a site we built, or want to hire a maintenance agency in Thailand to take over an inherited codebase, we make support predictable. You get transparent fixed pricing, work in your timezone, an English-speaking team, and full ownership of your code and data β no offshore middlemen and no lock-in.
What Is Support & Maintenance?
Think of your website like a car. You wouldn't drive it for years without an oil change, tire rotation, or safety check. Support & maintenance is your website's service plan β keeping everything running smoothly, securely, and up to date.
Without Maintenance
The Risk
Outdated dependencies with known exploits. Slow load times driving customers away. Unexpected crashes at the worst possible moment. No backups when disaster strikes. Mounting technical debt making every fix harder.
With TrueDev Support
Peace of Mind
Every dependency patched and up to date. Performance optimized and monitored 24/7. Issues caught and resolved before users notice. Automated backups with tested recovery plans. Clean, maintainable code that evolves with your business.
Launching a website is just the beginning. Keeping it secure, fast, and reliable is what separates businesses that thrive from those that fall behind.
Why Maintenance Can't Wait
The cost of neglecting your application compounds over time. These are the risks of going without a maintenance plan.
Security Vulnerabilities
Unpatched dependencies are the #1 attack vector. Every day without updates is a day your application is exposed to known exploits and data breaches.
Performance Decay
Databases grow, caches expire, and code accumulates bloat. Without regular optimization, your once-fast application slows to a crawl.
Downtime Cost
Every minute of downtime costs revenue and trust. For e-commerce sites, even 30 minutes of unplanned downtime can mean thousands in lost sales.
Technology Debt
Frameworks evolve, APIs deprecate, and browsers update. Falling behind means increasingly expensive fixes and eventual forced rewrites.
Your Application Never Sleeps β Neither Do We
Round-the-clock monitoring means we catch issues before your users do. From security threats to performance dips, we're watching so you don't have to.
Choose Your PlanSupport Plans
Choose the level of support that matches your business needs. No contracts β cancel anytime.
Essential
Keep your website secure, updated, and running.
β¬2,388/year
- Security Monitoring & Intrusion Response
- Server & OS Updates
- Code & Dependency Updates
- SSL & Backup Management
- Uptime Monitoring
- Monthly Health Check
- Response Within 24h
- 2 AI Dev Hours / Month
- App Maintenance
- Dedicated Contact Person
Professional
For websites and apps that need more attention.
β¬4,788/year
- Everything in Essential
- App Maintenance (iOS & Android)
- App Store Compatibility Updates
- Crash Monitoring & Reporting
- Response Within 12h
- 5 AI Dev Hours / Month
- Monthly Performance Report
- Dedicated Contact Person
Growth
For teams that want to keep building and improving.
β¬9,588/year
- Everything in Professional
- 12 AI Dev Hours / Month
- Quarterly Performance Review
- Dedicated Contact Person
- Priority Bug Fixes
- Response Within 12h
Need more AI dev hours? Add to any plan.
For teams with regular feature requests and ongoing improvements.
β¬36,000/year
For fast-moving products that need continuous development.
β¬72,000/year
A full development team at a fraction of the cost of hiring.
β¬180,000/year
It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
Charles Darwin
Adapted for software maintenance
Why Choose Us
Proactive Monitoring
24/7 uptime monitoring, error tracking, and performance alerts catch issues before users notice.
Rapid Response
Guaranteed response times from 48 hours to 4 hours depending on your support tier.
Continuous Improvement
Regular performance audits, security patches, and optimization recommendations keep you ahead.
Dedicated Team
A named support engineer who knows your codebase and can resolve issues quickly and accurately.
Know Exactly What's Happening β Every Day
Real-time dashboards, weekly summaries, and detailed monthly reports give you complete transparency into your application's health, performance, and security posture.
See a Sample ReportWhat We Offer
Comprehensive maintenance services to protect your investment.
Security Updates & Patching
Regular dependency updates, vulnerability scanning, and security patch deployment.
Performance Monitoring
Real-time dashboards tracking response times, error rates, Core Web Vitals, and user metrics.
Bug Fixes & Issue Resolution
Rapid triage, diagnosis, and resolution of production bugs and user-reported issues.
Content & Feature Updates
Minor content changes, feature tweaks, and UI adjustments on a regular cadence.
Backup & Disaster Recovery
Automated backups, recovery testing, and disaster recovery planning and execution.
Database Maintenance
Query optimization, index management, data cleanup, and database health monitoring.
Third-Party Integration Support
Maintaining and updating API integrations, payment processors, and external service connections.
Monthly Reporting
Detailed monthly reports covering uptime, performance, resolved issues, and recommendations.
Uptime
Response
Issues Resolved
Monitoring
Built for Businesses That Can't Afford Downtime
Mission-critical SLAs, dedicated engineers, and battle-tested processes. When your application is the backbone of your business, you need a partner who takes reliability as seriously as you do.
Talk to Our TeamWhy TrueDev
Why Businesses Choose TrueDev for Website & App Maintenance
Companies hire us to maintain their websites and apps because we treat uptime as a promise, not a hope. Since 1997 we have shipped and supported real software, so we know which dependency upgrades are safe, how to read an error log at 2am, and how to fix the root cause instead of restarting the server and praying. With a Bangkok-based team working in your timezone, you reach a person who actually knows your stack β not a ticket queue.
Pricing is transparent and predictable. Before any work begins you get a clear maintenance plan and a fixed estimate, with most retainers starting in the low thousands of US dollars per month depending on scope and response times. There are no surprise invoices and no offshore middlemen marking up the work. You own everything β the code, the credentials, the infrastructure, and the data β and we document it so you are never held hostage.
We are also serious about security and compliance. We keep software patched, monitor for vulnerabilities, and build with PDPA and GDPR in mind, which matters when you handle customer data in Thailand and abroad. Above all, we are outcome-focused: a fast, stable, secure product that supports your business, backed by an English-speaking team you can actually talk to.
Monitoring & Support Tools
Monitoring
Error Tracking
Performance
Security
CI/CD
Communication
Issue Tracking
Backup & Recovery
Our Support Process
From onboarding to continuous improvement β a proven methodology for keeping your application in top shape.
Onboarding & Audit
We review your codebase, infrastructure, and current practices. We identify vulnerabilities, performance bottlenecks, and areas for improvement.
Setup Monitoring
We deploy uptime monitoring, error tracking, performance dashboards, and alerting systems tailored to your application stack.
Ongoing Maintenance
Regular dependency updates, security patches, database optimization, and proactive improvements on a scheduled cadence.
Issue Response
When issues arise, our team triages, diagnoses, and resolves them within your SLA. Critical issues are escalated immediately.
Monthly Reporting
Detailed reports covering uptime, performance metrics, resolved issues, security status, and recommendations for the next month.
Continuous Improvement
We don't just maintain β we improve. Each month we identify optimizations that make your application faster, safer, and more reliable.
Frequently Asked Questions
Keep Your Applications Running Smoothly
Choose a support plan that fits your needs and never worry about downtime again.